What our Customers say...

Testimonials

Thank you Cameron and your team.  I have to admit, I am a new homeowner and wasn't sure what to do when the guys remodeling the bathroom found so much mold.  My parents told me to call SERVPRO because you guys can handle just about anything.  You did a great job and did it quickly so I didn't lose a lot of time with the remodel.  Don't know why anyone would use another company when they can use SERVPRO.  You guys saved me!  Thanks again.

Cannot thank you enough for the good job you did getting rid of the water in my basement.  I just moved to the area this year. Having been living overseas for the last 10 years, I wasn't sure who to call.  I saw your trucks, so figured I'd call.  I'm really glad I called SERVPRO because you did great work and were very fast and explained everything.  I appreciate the great job you did.

My wife and I are so glad we contacted your company to come and take care of the million issues created by the flooding.  You were quick in responding, professional, worked diligently and effectively, and were fair in your cost.  This is why I will not hesitate to call you again should I need anything dealing with my house.  If you can't do what I need, that is okay, but I will be calling you first.  Thank you for all you did.

I think my basement had more water in it than the lake down the street but yet you were able to get it all out and save the furniture.  Don't know what I would have done if you had not come so fast.  Cannot thank you enough.

Why I was the only one on the block to sustain storm damage is still a mystery to me but at least I had you guys to myself and everything was taken care of quickly.  I can't thank you enough for coming to my house so fast and getting the water out before it ruined the furniture.  You really did a terrific job.

Nobody ever thinks they are going to have a fire but when it happens to you and your family, it is a horrible thing.  I want to thank you guys for being so thoughtful and patient with us.  You knew this was a hard situation for my wife and kids and really were kind and polite.  The job you did was terrific. We are back in the house and there is no sign of the fire, making all of us extremely happy.  You guys really are the best and we appreciate everything you did.

My brother lives in another state and recently had flooding like we had.  I told him to call SERVPRO.  He did not and now he is hearing, "I told you so", from me.  He is not happy with the work performed and when he saw my house and how dry and fresh smelling it was, he understood why I told him to only call SERVPRO.  Over the years we have used you guys for several issues and we have never been disappointed.  My brother is now a convert and will only be calling SERVPRO in the future.  Thanks again for all your hard work.

Not sure what we would have done without your help this past week.  Every floor of this office building was damaged to some degree from the storm. Getting things done quickly and working the long hours that you did, allowed us to keep the building open and the tenents as happy as possible considering the circumstances.  Really appreciate your professional work ethic and the good results.  Will call again.

I keep asking myself why I bought this house because it is a money pit!  But, I am very glad that I have you guys to always call and help me out.  Water, mold, rotten beams, and who knows what is next.  I hope that things are good for a while but if not, I know I will be calling you because who else would I call! Thanks for all your help.

Thank you SERVPRO for restoring the hallway carpets back to good order.  I am always amazed how dirty an office building can get and then even more amazed how you can get it looking so good again.  If only I could keep people from walking in with dirty shoes, I'd be all set.  Anyway, thanks again and I will be calling on you again.

Who would have ever thought a few pumpkins could make such a mess!  You guys were amazing in getting the smoke and smell out of my foyer area.  Thank you, thank you, thank you.  From now on I will not be lighting candles but using lights instead.  

I cannot thank you enough for coming to my rescue.  This is why you guys are the best and the only company I will ever call.  You come right away and just get everything under control.  The damage from the water was way less than I thought it would be due to your quick response.  Just amazing.

Satisfied in full with both crews. Excellent Job!

Yes, would recommend!  Thank You. :-)

Cannot thank enough.  Got to my house and made new again.  No more basement water.  Very professional and fast.  Thank you again.

Great workers that got rid of mold and smell.  Very polite and cleaned up after their work each day.  Cannot say enough good things about this company.  Will use again if need their services and will recommend to others. 

Terrific job.  Nice crews that knew what they were doing.  House is smoke-free now and no odor.  Can't believe they were able to get everything back to pre-fire condition but very happy that they did!  Could not be more pleased.

We were very please.

Storm damage made a mess of our lower level.  SERVPRO was able to dry everything out and even save the carpet.  They were very respectful and worked hard to get the job done.  Many thanks.  Will use again if we run into issues in the future.

We bought a used home and found mold.  SERVPRO fixed it all and did this with minimal disruption to our family.  Workers were respectful and hard working.  Great job.  I recommend highly.

We had water, mold and other issues that were addressed by SERVPRO of Burke.  They did a great job explaining everything that needed to be done and helped us with our insurance company.  They made what was a horrible stress on us, much less stressful.  Very professional group of people and excellent at what they do.  Highly recommend this company. Thanks a million.

I am much pleased with service.  Job was done good and no water or damage now.  Very good people came and worked.  Thank you.

When we talked to our insurance company, they gave us the number for SERVPRO of Burke-Clifton-Fairfax Station. We were very impressed with the speed they were able to come out and help us with a cleanup plan. In fact one of the owners actually showed up and assured us that our fire could have been much worse and pointed out step by step how they were going to help us get back to normal. From beginning to end, the people that work for SERVPRO of Burke-Clifton-Fairfax Station were knowledgeable and professional. I highly recommend this wonderful company.

Good service.  Explained everything to us.  All mold now gone and home safe.  Very good workers from SERVPRO.  We thank you and will recommend you to our neighbors.

SERVPRO responded very quickly which helped to minimize the overall spread of the water.  They also helped explain what they were doing and what to expect next in the process.  All 10 rating.

Hats off to all the SERVPRO staff that helped in our warehouse cleanup.  Between storm damage and mold that I think was already there, they came in and got us up and running so the business didn't miss a beat.  They were on time and got along well with all my workers.  Will use you guys again in the future.  Definitely top rate company.

Punctual and courteous!  Don't get that much anymore.

Thorough job done.  On time, worked hard and got the repairs due to the broken pipes taken care of in short time period.  Saved the company from having to be closed longer.

Very much appreciate the efforts of all the good people at SERVPRO of Burke-Clifton-Fairfax Station.

Will use you again and recommend you to all.

Excellent job, highly recommended.

Prompt service and explained in detail the process.  Great service.  Hamilton and Theirry were team members.

Best Service. 10's all the way.

Maintain your services just teh way they are.

We are impressed with the promptness of the staff.  They all are friendly, courteous and know the process thoroughly.

Garrison adn Cameron - 10's across the board!

Tia Pule is the consumate professional - I don't know what I would have done without her great work! Thank you very much - everyone at SERVPRO

Tia and the other workers were terrific.  My small kitchen is now back to normal after the fire.  No more smelly smoke. 

Total miracle workers as far as I'm concerned.  :-)

Muchas Gracias. No more mold in apartment. We are very happy for you came and fix. 

Never in a million years would I think my kids were dumb enough to light firworks off in the house.  But, I guess, never say never!   Thank goodness the fire was contained and only ruined some fabric furniture and walls.  Thanks you very much for coming out and cleaning and getting rid of the firework/sulfer smell in the house.  

I hope I do not have to call you again, but if I do, I will not hesitate.  You truly are great people.

Thank you Tia and your crew for fixing the water damage in our ground floor bathroom.  We had staff and their families to the building for a 4th of July picnic and the damage occurred the afternoon of the 4th but wasn't spotted until the morning of the 5th.  If you guys hadn't gotten out there right after I called, I know the damage would have been much worse.

You guys are absolute professionals and excellent at what you do.  Thanks again for your quick response.  It saved us a lot of time, money, and anxiety.

Morrison

The storm wasn't that bad but when I looked out the window, half a tree was on my house and water was coming in the kitchen.  Thanks to SERVPRO, I was able to get my kitchen back together. You guys did it all and that was really helpful.  It is stressful having these issues and taking care of a family but you made it as smooth for us as possible and we appreciate it.  Special thanks to Tom and Larry.  You are all the best.

Thank you, thank you, thank you, for coming out during the 4th of July week and taking care of the multiple issues at our assisted living facility.  I didn't think I would be able to get anyone out so quickly and you guys exceeded my expectations.

Best service we have received. (And we use lots of vendors.)

Totally appreciate the fine service that Cameron and his crew gave to my issue.  We had a fire and were left with smoke damage that was making the house smell bad.  You guys came out and worked non-stop to get the job done right.

No more smell.  Thank you very much.  I will recommend you to everyone I know.

Who would have guessed that my neighbors underground sprinkler pipes would cause mold in my house! Thank you Tia and others for figuring this out and cleaning it up.  I feel like my home is now safe to live in.

You guys are 5-Star.

What a mess tenants an make and you guys helped get us through this.  You are all hard workers and I appreciate your work ethic.  The apartment can now be rented.  Thanks again.

Many thanks to SERVPRO of Burke-Clifton-Fairfax Station.  The building had a water leak over the weekend and you guys were there to help me and my staff get it in good shape.  We did not lose work on Monday because you came and were really good.

I will call you again.  Thank you.

FANTASTIC experience!!  Thanks a million!!

The two gentlemen that came for the storm related service have been most efficient, courteous and professional to us. Especially my brother, the homeowner, who has a medical issue.  Cameron was professional and compassionate.  They all came to provide service right away which allowed my brother to stay in his home. 

Fantastic experience with SERVPRO of Burke-Clifton-Fairfax Station!!

The two technicians that serviced us from SERVPRO of Burke-Clifton-Fairfax Station couldn't have been any more efficient, courteous or professional to us.  Especially since my brother, the homeowner, was incapcitated with a medical condition. We were anxious when the flood happened because we did not want to move my brother from the house. Cameron, the technician in charge, was very compassionate about the situation.  He explained how they were going to approach the job and provided the service right away which allowed my brother to stay in his home.  

THANK YOU SERVPRO OF BURKE-CLIFTON-FAIRFAX STATION! GREAT JOB!

SERVPRO helped us clean up and rebuild our kitchen after our dishwasher ruined our hardwood floors and one of our cherry kitchen cabinets. The process went very smoothly and quickly. These guys even found a match for our 10 year old kitchen cabinet that got ruined. I highly recommend SERVPRO of Burke Clifton Fairfax Station!

A++++.  My insurance company recommended this particular SERVPRO when I called them about my hot water heater leak in my basement.  There was tons of water and I wasn't sure how it was ever going to get cleaned up.  Once I called SERVPRO of Burke, I was reassured that the crew would know how to proceed once they arrived and everything would be okay.  The lead guy, Angel, introduced me to the crew when they arrived and walked me through the process and paperwork.  They were at my house for over 6 hours and when the left the water was taken care of and they left a lot of machines to continue drying the basement.  I've got to tell you, for a home service experience, this company exceeded all of my expectations.  Thank you Angel and the entire team!!!

We've had them over twice in the last 6 months for a washer leak and a dishwasher leak. Both times they were excellent. They talked with our insurance and kept us informed regarding cost and time needed for the water removal. The machines are loud and cumbersome, so I hope you don't have a leak! We hope to never need them again, yet would call them if we had another leak.

Tia Pule, Larry Lloyd and the entire crew are professional and just fantastic!  The renter accidentally set a chimney fire but the cleanup not only entailed the chem pack from the fire personnel, but the dirt left from the near hoarder.  Once his personal property was removed the team came in and did wonders!

Tia and her team did an EXCELLENT job with our remediation. After a plumber caused substantial damage to our basement and our home warranty company did nothing we were quite upset. Our home owner's insurance contacted SERVPRO and they were there the very next morning to begin work. After a week of going back and forth with other companies we were relieved to have the situation taken care of - particularly since we have a young son in our home and ours is a split-level (meaning the mold was going everywhere). Highly recommend and thankful we were in such good hands.

SERVPRO of Burke came to my rescue last week after my water heater leaked and I was so unbelievably pleased with their services. They were professional, fast, and most importantly effective. Would recommend to anyone else in that same kind of predicament.

You have been exceptional in taking care of our needs. The crew on our job were always professional, polite and very hard workers.

You are a wonderful company with AWESOME employees.

The guys were great! They were very professional and courteous.

Thank you for making a hard situation easier to handle. Excellent work!

The crew that came out today were all very professional and kind. I would highly recommend them when you have a disaster in your home.

Just completed restoration after water disaster in my kitchen. From beginning to end, the experience was very good with SERVPRO of Burke. One of the owners, Ron, came out initially and met with our insurance adjuster to make a plan for cleanup. I had lots of questions and they were very patient. I have never had this type of problem before and I feel lucky that we found this particular SERVPRO. They also did the reconstruction which was also a very good experience. I feel like once we got started, I could trust the team at SERVPRO to put it all back together "Like it never even happened."

I want to complement your lead technician, Cameron, and his team. We were impressed with their work. They made a difficult time much easier because of their kindness and consideration. They are truly a credit to your company.

Tia Pule, Larry Lloyd and the entire crew are professional and just fantastic!  The renter accidentally set a chimney fire but the cleanup not only entailed the chem pack from the fire personnel, but the dirt left from the near hoarder.  Once his personal property was removed the team came in and did wonders!

We've had them over twice in the last 6 months for a washer leak and a dishwasher leak. Both times they were excellent. They talked with our insurance and kept us informed regarding cost and time needed for the water removal. The machines are loud and cumbersome, so I hope you don't have a leak! We hope to never need them again, yet would call them if we had another leak.

I discovered some mold in my basement on a Thursday evening, so I called this SERVPRO office to see if they could help.  I have to say that from the very first communication to the last one, this company was the most friendly, reasonable, and honest operation I've had the privilege of working in my home.  Jodi was courteous, communicative and friendly while setting up my job.  The person who came ot do my estimate was professional and communicated everything to me clearly.  The technicians who came to do the job were friendly, professional, and did an excellent job of remediating the damage.  What impressed me the most was that they were careful to do what needed to be done, while making sure they were only doing what was needed and not doing things just to fill up the amount of the estimate.  They did excellent work and did it quickly.  The greatest part of all of this was the final outcome.  There was an error on my bill.  I called the owner, Ron, and he was just as friendly as the rest of the people I dealt with.  He made sure to go over the mistake with the office manager and then they took care of things immediately -- no hassles, no questions asked.  In fact, the final bill was less than I had calcualted on my own! 
Overall, my experience was the best thing I could have imagined to come from this ugly problem in my home.  The service was friendly, fast, courteous, and above and beyond my expectations.  If you need work done on your home, this is the company to go with.