Don't Be Without A SERVPRO Emergency Response Plan (ERP)
What is an Emergency Response Plan (ERP) and why does my business need one? Having an ERP will greatly expedite any remediation work your building(s) will need in times of emergency. Getting to problems quickly and knowing the intricacies of the building will save time and mitigate damage.
An ERP plan provides both the building owner, property manager, and the SERVPRO team with the information each needs to expedite emergency services. With an ERP, your SERVPRO team has a building diagram on file which notes water shut-off valves, electrical panels, access points of entry and exit, locations of kitchen areas, bathrooms, office or apartment floor diagrams, what materials are in the building such as tile, carpet, drywall, acoustical ceiling tiles, etc. This knowledge allows for quick and efficient access and action when responding to emergency situations. Also included in the ERP are names and contact information for both SERVPRO professionals as well as the building managers/owners. All parties are therefore not scrambling to locate the right person or find the correct phone number or email. This information pertaining to key personnel on both sides is provided.
Peace of mind for all involved may be the biggest asset of having an ERP. As an ERP SERVPRO client, you are assured that your SERVPRO team will know who to contact, what to do, and where all the important touch-points are within the buildings.
With storm season here and winter approaching, it's time to contact your local SERVPRO franchise to establish your ERP today. It's free, easy to establish, and worth the peach of mind.